ALUASOUL OROTAVA VALLEY

Escape on a dream holiday in AluaSoul Orotava Valley (+16), one of our adults-only hotels in Tenerife, and stay in a sophisticated, 9000 m² complex which was completely reformed in 2021. The hotel’s modern and welcoming atmosphere will immerse you in an oasis of adults-only relaxation and leisure, so you can treat yourself to a few days in good company. Our hotel is considered one of the best in Puerto de la Cruz, both for the quality of its services and its privileged location. When you feel like a peaceful day, relax in the hotel with the sea breeze, banana trees and mountains in the background. In addition, you are just a stone’s throw from the centre of Puerto de la Cruz, a charming fishing town which exudes tradition and culture.
Location

Playa Jardin in 550 m from the hotel.

30 km from Tenerife North Airport.

91 km from Tenerife South Airport.

39 km from Santa Cruz De Tenerife.

Hotel facilities

One swimming pool, 2 restaurants, 2 bars, Public parking, 24-hour reception, Gim, Solarium, Complimentary Wi-Fi throughout the resort.

Room facilities

Balcony or terrace, Air conditioning, Free toiletries, Hairdryer, Flat-screen TV with Satellite channels, Free Wi-FI, Electric kettle.

My Favorite Club: Capsule Coffee machine, Superior Bathroom toiletries, Bathrobe and slippers, Pillow menu (on request),welcome minibar with soft drinks, bottle of water and beers.

Cancellation policy

o If the booking is cancelled with more than 7 days before the arrival, no penalty;

o If the booking is cancelled between 7 and 4 days before the arrival, the hotel charges 1 night as a penalty;

o If the booking is cancelled between 4 and 1 days before the arrival, the hotel charges 2 nights as a penalty,

o If the booking is cancelled with 24 hours before the arrival or no show, the hotel charges the full amount of the reservation

Cancelations 22/12-04/01/2025 and 13/04-19/04/2025

o If the booking is cancelled with more than 15 days before the arrival, no penalty;

o If the booking is cancelled between 14 and 5 days before the arrival, the hotel charges 75% of the total amount as a penalty;

o If the booking is cancelled between 4 and the day of the arrival the hotel charges the full amount of the reservation.

o If the booking is cancelled with 24 hours before the arrival or no show, the hotel charges the full amount of the reservation.